Terms & Conditions


 

Shipping

  • All orders will be processed within 48hours of receipt of payment.
  • Australia Post is used for delivery of all goods throughout Australia
  • Estimate time of delivery is within 5-7 working days upon processing of the order, depending on your location and Australia Post of course.
  • International customers please contact The Spice Mill via Email prior to completing online shopping.
  • We shall not be liable for failure or any delays in delivery where this is beyond our reasonable control.

 


 

Return & Refund

  • Please choose your products carefully as the purchased items are non- refundable. We are unable to exchange any products due to the perishable nature of these products.
  • In the event that you have received a faulty or damaged product, please notify us immediately via email.
    • The relevant product should be returned by post along with a brief explanation of the fault/damage and in its original packaging and the state received.
    • Upon receipt of the returned products, we will examine and access the nature of fault/damage at our discretion. Once the fault/damage is established, we will resend a new replacement at no delivery cost to you or alternatively refund the full amount into your nominated account using Electronic Fund Transfer (EFT).

 


 

Product Information & Pricing

  • All amounts listed on website are in Australian dollars and are subject to change without notice.
  • All contents listed on this website is subject to change without notice.
  • For product information and pricing contact The Spice Mill via Email ONLY.
  • The Spice Mill does take reasonable care in creating the information on this website, however this website and its contents may contain errors, faults and inaccuracies, and may not be complete or current. Accordingly, use of this website is entirely at your own risk, and we make no representation or warranty of any kind, express or implied, as to the operation of this website, or as to the information, content, materials, suppliers or products included on this website.

 


 

Copyright

All contents on this website, Facebook and other online platform is copyright protected. All contents including recipes provided under the The Spice Mill or packaging is copyright protected and is solely permitted for use as personal reference.

 

As such permission to use or reproduce any products or recipes in any commercial setting, inclusive of cooking classes, catering & functions, must be sought in writing from The Spice Mill.